COVID-19 Rider Resources

As our community battles COVID-19, ECAT is ramping up efforts and taking precautions by following local, state and national guidelines to limit the spread of the virus on our buses and at the terminal. We will continue to adjust our policies and practices as necessary in an effort to protect our team, riders and this community.

New Route Modifications

Since the Governor’s stay-at-home order, we have modified our hours, but are still providing transportation services for essential trips.

Weekday bus routes will run on a modified schedule that mirrors ECAT's holiday schedule. Buses will run every two hours, with the final routes departing ECAT and downtown at 6 p.m. For Routes 64 and 59X, last trip for all services ends at 7 p.m. The same modified schedule will run Saturdays. There is no ECAT service on Sundays.

The following routes will be temporarily suspended until further notice:

  • Route 41, East Pensacola Heights
  • Route 59A, NAS Pensacola, airport
  • Route 59X, NAS Pensacola, downtown, Cordova Mall
  • Route 61, Pensacola Beach
  • UWF Regular Trolley Service

Routes 1, 2, 31, 32, 43, 44, 45, 47, 48, 50, 51, 52, 55, 57, 58, 60 and 63 will continue to operate modified schedule service Monday through Saturday. UWF Express Trolley will also continue service Monday through Saturday.

Pensacola Beach Trolley (Route 64 Beach Jumper) will run from May 22 – September 6, 2020, 7 days a week from 4pm – 12am.

Click here to view the route schedules. Modified route times are the same as Saturday schedule times.

New Rules for Riding

Stay at Home
  • Fares are suspended, ECAT rides are currently free!
  • Enter/exit the bus using the rear door only.
  • Seniors & passengers with a disability can enter the bus using the front door.
  • Limit of 10 passengers per vehicle.
  • Markers inside each bus indicate staggered ‘social distance’ seating.
  • Refrain from touching objects inside the bus when possible.
  • Beginning June 1, 2020, we are asking passengers to wear face masks or coverings while onboard and at ECAT shelters or its facilities.

If you have an essential trip during this time, please use CDC guidelines and the following travel tips below.

Feeling sick or have a fever? Stay at home or call EMS for hospital transport.

Icon informing you to wear a mask

Wear a Mask

Icon informing you to not touch objects inside the bus

Don’t Touch Objects Inside the Bus When Possible

Icon informing you to socially distance

Social Distance During Your Trip

Icon informing you to wash your hands

Sanitize your Hands During and After Your Trip

Health & Cleaning Check-Up

Check back for continued updates to ECAT operations during these unprecedented times. Click here for more Escambia County COVID-19 Updates.

  • Buses are frequently wiped down throughout the day and undergo deep sanitation cleanings every night.
  • We have eliminated the fare box and usage of the bus front door to limit close contact with drivers.
  • Bus operators are required to wear masks and gloves during their shift.
  • To limit in-person interactions, the ECAT Administrative office is currently closed to the public.
  • Front lobby is opening to passengers, but access is limited to two customers at a time.
Staff cleaning an ECAT bus

New ADA / Paratransit Procedures

Escambia County Community Transportation (ECCT) is continuing to take every precaution to assure the safety of our passengers and employees:

  • ECCT Paratransit subscription trips will continue to be pre-screened for COVID-19 and may be modified.
  • For everyone’s safety, schedulers are booking passenger trips throughout the day on vehicles to accommodate social distancing. Vehicles are disinfected and cleaned frequently.
  • For the safety of our riders and drivers, we are asking riders to help by wearing a protective cloth face covering, as recommended by the Centers for Disease Control and Prevention (CDC), when you find it necessary to use ECCT Paratransit. Drivers have been instructed to wear Personal Protective Equipment (PPE).
  • ECCT Paratransit will continue to operate service for essential travel to help eliminate the spread of COVID-19. ECCT drivers will not be entering businesses, medical clinics and other facilities to pick up paratransit riders. Please be ready outside or at the door when the vehicle arrives.
  • Please always cover your coughs and sneezes, keep your hands washed and make sure your mobility aid is sanitized and free of excess baggage.

NOTICE: These procedures may be revised due to the ever-changing nature of the COVID-19 pandemic. Posted 4/21/20